COVID-19 UPDATE

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To our trusted customers, business partners, colleagues and friends:

It is my greatest hope, first and foremost, that this message finds you and your loved ones safe and healthy.  Please take advantage of all measures to stay protected and care for your family. 
 
The COVID-19 pandemic has brought many sudden changes to our normal way of life and our normal way of conducting business.  We are all navigating through uncharted waters as best as we can right now.  We wanted to reach out and let you know that we are remaining positive and working on ways to get through this together.
At Promolux, we have put policies in place to protect our customers and team members, as well as keep our work environment safe.  We are working as hard as we can to ensure that your orders will be processed at the speeds at which you are accustomed to receiving them.
CHANGES IN BUSINESS HOURS:
 
We have reduced customer service business hours to the following:
Customer Service: 9AM – 4PM CST (1-877-666-5891; extension 0 or 12) (online 24/7)
In addition, all customer pick-up locations will be closed until May 26, 2020 or possibly longer, depending on circumstances.
SOCIAL DISTANCING:
Effective immediately, we have suspended all non-essential corporate travel and have instructed our outside sales team to discontinue and reschedule in person meetings.  Most employees are completely set up to work from home.
SANITATION PROCEDURES: 
From the very beginning of our awareness of COVID-19, we have practiced enhanced sanitation procedures with hand sanitizer stations and hospital grade disinfectants, as well as providing masks and gloves to all employees.
SHIPPING: 
As long as shipping companies remain open and operational, we are shipping your orders.  All necessary sanitary and health precautions are being taken.  We will remain open to serve you and support the continued success of your businesses.
LOOKING TO THE FUTURE: 
 
Please know we are planning to keep production, manufacturing and custom services open for the foreseeable future.  If there are any additional changes on our end that may impact your business, we will let you know as soon as possible.
We are extremely thankful for the privilege of serving you.
Kind Regards,
Tyra Hammett
CEO
Promolux Inc.
Find Us

Address
6027 W. Vliet Street
Milwaukee, WI 53212

Hours
Monday—Friday: 7:00AM–4:00PM

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